C C C C   N E W S L E T T E R

                   CENTRAL COAST COMPUTER CLUB
                     Santa Maria, California

             VOLUME XVI:   NUMBER 8          AUGUST, 2001

NEXT MEETING: AUGUST 21, 2001 7:00PM  KNOLLWOOD VILLAGE  4012 S. BRADLEY

PRESENTATION: A demonstration by Amy Malicki of the 
              TV advertised Video Professor for Windows98.

                -----------------------------------
                |                                 |
                |            CONTENTS             |
                |                                 |
                -----------------------------------

(1) Officers, Helplines, S.I.G.s                  
(2) President's Corner              Charles Barney
(3) July Internet S.I.G.            Dick Trissel  
(4) Web Wanderings                  Gil Smith     
(5) Editor's Comments               Dick Trissel  
(6) Disk Defragging - Part 2        Dick Savage   
(7) Ten Obvious Problem Causes      Dick Savage   
(8) Epilogue On A Presentation      Ray Isenson   

-------------------------------------------------------------------------

Officers                      Helplines

President                     Juno
Charles Barney  937-1240      Gilbert Smith       925-3743
cbarney@lightspeed.net        Gs5081@aol.com

Vice President                Windows 95/98/ME & Voice Control
Phil Grycel     937-1805      Amy Malicki         925-5780
feliksy@juno.com              amymal@juno.com

Secretary                     Hardware & DOS
Barbara Godwin  934-9885      Ray Isenson         937-6938
yung.bag@verizon.net          risenson@juno.com

Treasurer                     AOL                  
Gerald Miller   934-1396      Frank Maciel        922-2318
2741 Banyan Way               frm8198@aol.com       
Santa Maria CA 93455
gmiller33@excite.com          

Librarian                     Help With Any Problem
Sharon Allen    928-2209      Dick Savage         928-4932
sallen4060@aol.com            rsavage65@hotmail.com

Publicity                     Help With Any Problem
Bill Corning    934-0775      Fred Adams          934-1128
foster95@juno.com             fred421@earthlink.net

Newsletter Editor             Visual Basic
Dick Trissel    937-7572      Gerald Miller
rtrissel@juno.com             Gmiller33@excite.com

Program Chairman              AOL
Ray Isenson     937-6938      Frank Maciel        922-2318
risenson@juno.com             frm8198@aol.com

Special Interest Groups (SIGs)

Windows 95/98/ME              Internet
Amy Malicki                   Dick Trissel
amymal@juno.com               rtrissel@juno.com  

CCCC Membership is $15 for twelve months ($20 family).  For this you 
receive:
	Monthly newsletter
	Access to the clubs software library
	Disk of the month (usually for $1)
	Helpline support
	Monthly presentation
	Valuable door prizes
	Question and answer sessions

-----------------------------------------------------------------------
                                In Memory 
                    George F. Spingler - July 18, 2001
                Robert H. "Stormy" Hileman - June 30, 2001
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 CCCC                         Page 2                      August 2001

President's Corner
by Charles Barney

We had about 60 folks turn out for our July 17th gathering, including new 
member Thomas Dochterman from Nipomo. We are very pleased to have you join 
us Thomas and it is our sincere hope that your association with the 4C's 
will be a long and rewarding one.

I'd like to mention, for the sake of recent joiners, some of the many 
benefits that are now available to you as club members. The Special 
Interest Groups (SIGs) held the beginning of each meeting are a great 
opportunity to get answers to your computer questions, learn new 
information and to share with others your own knowledge. On most occasions, 
we will have an interesting guest speaker or product vendor address the 
members on some computer related subject. The club newsletter, which you 
will receive each month, contains a wealth of information on topics from 
club activities to software reviews, "how-to" guides, virus alerts, humor 
and other areas of general computing interest. As a member, you are also 
eligible to call the Helplines which are  staffed by volunteers who have 
some degree of expertise in various areas and are willing to attempt 
helping you solve a particular problem. At the conclusion of each meeting 
we hold a drawing for several valuable door prizes that you are eligible to 
win, having had your name entered into the club computer's database of 
members. Finally, you are encouraged to check out the club's software and 
book library which is accessible to all members in good standing.

Oscar Galis of South Bay Engineering was our guest presenter for the 
evening, demonstrating a product called 2CoolPC. This is an auxiliary 
cooling device consisting of a fan run off the computer's power supply 
which pushes its air through a rather large accelerator duct. The idea was 
that by installing this unit inside your computer's case, the chips and 
various internal components would run cooler, thereby extending the 
system's life and preventing software crashes caused by "random  errors." 
Oscar gave quite an interesting talk and  many of you decided to purchase 
the device after his presentation. 

Well, you can color me happy; the club's spanking new laptop computer has 
finally been purchased! Thanks to all who buy tickets for the monthly 50/50 
drawing, the equipment fund was tapped for $1,612.49 to acquire the 
handsome portable machine.

It is a Sony VAIO with the following features: 800MHz AMD Duron processor, 
15" XGA TFT screen, 128 MB RAM, 10 Gigabyte hard drive, DVD-ROM drive, 56K 
modem and Windows Millennium Edition. The best part is that it WORKS with 
the club's projector and now yours truly will no longer be hauling the 
bulky old computer back and forth to the meetings! The old e-tower system 
has not yet outlived its usefulness, thanks to Dick Trissel (resourceful 
guy that he is) who is now making good use of it at his Internet SIG.

The door prize PicWin program first selected Jesse Lyman who chose one of 
the 2CoolPC kits donated by our guest speaker. Next up was Sharon Allen, 
deciding to take a copy of McAfee Firewall. Sylvia Connors was not present 
when called, but Richard Savage was and selected a nice CD wallet. Laudell 
Ludwig, Richard Holmes, Robert Davis and Bill Rich all missed out before 
Allen Alderson was chosen and he walked off with a second 2CoolPC kit. Ted 
Tucker was wisely present when called and selected a copy of Aladdin 
Sundial. Both Glen Wood and John Simko lost their chance to Ben Middleton 
who picked up the latest version of Microsoft Money (2001 Deluxe). Spencer 
Stimler was delighted when the computer popped-up his name and he was able 
to pick up a copy of McAfee's ViruScan. Finally, Jack Tyo took home an 
alluring TechSmith Snagit T-shirt. 

At the upcoming meeting on August 21st, the main program will feature our 
own Amy Malicki who is planning to give us a demonstration on Video 
Professor for Windows. I am looking forward to seeing  you all at the 
clubhouse.  -Charles 

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 CCCC                         Page 3                       August 2001

July Internet S.I.G.
by Dick Trissel

This will be a brief article this month due to space limitations.  However, 
we will cover all items at the August Internet S.I.G., especially now that 
we have a computer for the S.I.G.  Particularly, we will discuss how to 
control and optimize your modem.  This was prompted by a person commenting 
his reported modem connection was 57.6Kbps with a 56Kbps modem.  The 
57.6Kbps is a port speed setting (DTE) not modem speed (DCE).  Also, the 
port speed should be set to 115,200bps to optimize throughput speed.

A person commented that his JUNO connection is reported as 57.6kbps--with a 
56kbps modem, yet.  That threw me until I later realized he was seeing the 
computer port speed not the modem connection speed.  This is controlled by 
the modem inialization string in the modem driver.  I'll elaborate on all 
this at next month's S.I.G.

Another person reported problems with the program Personal Firewall.  He 
just advised not to use it.

On a question of how fast are the DSL rates, Dick Savage gave me this list 
for the Verizon options.

Bronze+           Up to 768 Kbs Down   Up to 128 Kbs Up  $50/mo
Enhanced Bronze+  Up to 1.5 Mbs Down   Up to 128 Kbs Up  $60/mo
Silver            Up to 384 Kbs Down   Up to 384 Kbs Up  $70/mo
Silver+           Up to 1.5 Mbs down   Up to 384 Kbs Up  $80/mo

He reported that a typical download rate for his Bronze+ service is about 
180kbps.  However, Verizon's tests show he has a problem with his phone 
line which might explain the lower than maximum rates (data rates, that is, 
not subscription rates [grin]).

One person had an Outlook Express file transfer question that got answered 
after the meeting by our club's Help contact, Dick Savage.

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 CCCC                         Page 4                       August 2001

Web Wanderings
by Gil Smith

D-DAY MUSEUM
The National D-Day Museum in New Orleans, Louisiana was built to honor the 
American Industry and its production during WW II. Andrew Higgins, the 
designer and builder of thousands of LCVPs (Higgins Boats) for the war 
effort had his factory in New Orleans. We had practically no air force in 
1940. By 1944 we were building 8000 planes a month. Take a look at this 
site and you'll want to visit the museum if you are in New Orleans.
http://www.ddaymuseum.org

NEED INSURANCE?
Everyone needs some kind of Insurance - Auto, Life, Dental, Homeowners, and 
the list goes on. This web site lists all the different classes of 
insurance and you can compare the prices with what you are paying now. Or, 
if you need insurance coverage for some particular purpose, you can get a 
list of sources here. Take a look!
http://www.quotesmith.com

WEB STREET UNIVERSITY
Web Street University's free online courses are the first step toward 
becoming a stronger and more savvy investor, and they're available 24/7 to 
fit your schedule. Best of all, they're free, so there's nothing to lose - 
and everything to gain. Take control of your finances by enrolling in their 
instructor-led classes. Take a look at their feature courses.
http://webstreetuniversity.com

WHAT'S THAT NUMBER?
Hunting around for an e-mail address, telephone number, or fax number? 
Here's a site I found that has it all. It's more of a directory to other 
sites than a database, but it's a great place to start.
http://www.phonenumbers.net

PHONE SPELLER
Here's a site that will give you all the variations of what your phone 
number spells. Just enter your number in their little phone number box and 
click the submit button. Maybe you'll find an easy way to remember a 
friend's phone number.
http://www.phonespell.org/

GOING HUNTIN'
A friend sent this to one to me. This is probably one of the most 
comprehensive hunting and outdoor sites on the net. Tons of information on 
every aspect of hunting. Check it out:
http://www.huntingnet.com

AWESOME OUTDOOR SITE
I found what could be one of the best sites on the web for outdoor 
information. It's geared for those in the United States, but it does have 
some international info as well. GORP features tons of information on 
hiking, biking, canoeing, fishing, and outdoor destinations. It also has an 
impressive collection of "how to" articles scattered throughout the site. 
If you like the outdoors, this is the site for you.
http://www.gorp.com/

RECALLS
Does your car have any recalls that need to be fixed? Check out this site 
for a recall database. Just tell it what kind of car you have and it will 
give you a list of recalls. This is a good site to check if you're buying a 
used car. http://www.nhtsa.dot.gov/cars/problems/recalls/recmmy1.cfm

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 CCCC                         Page 5                       August 2001

Editor's Comments
by Dick Trissel

I want to thank everyone for the show of appreciation at the July meeting 
for the newsletter editor.  Much of the appreciation should go to the 
contributors of articles.  Every month Charles Barney and Gil Smith have 
inputs.  Many members have submitted software reviews.  And every once in a 
while we get a technical jewel from Ray Isenson.  This month is one of 
them.  Don't miss his "Epilog to a Presentation" in this newsletter issue.

I resolved to comment every month on the upcoming new Microsoft operating 
system WindowsXP.  I don't have any specific articles to publish this 
month, but still want to advise caution before indulging in this OS on the 
October 25 release.  There has been a lot of controversy about the merits 
of "upgrading" from Windows98.  Investigate the "features" of WindowsXP by 
going on the Web and searching through Google, or Askjeeves, or your 
favorite search engine on the subject WindowsXP.  There have been 
evaluation Beta copies available for several months, so the information is 
out there.

Here's a short tip I just learned.  This is for CD burners using the  Roxio 
(Adaptec) Easy CD Creator program.  In the CreateCD program under the 
Data/Data CD/Tools menu/System Tests there's a performance test option that 
will make read speed tests on your hard drives, CD-ROM reader, and CD-ROM 
burner.  I cheat and use computers that aren't up to the minimum speed 
requirements to burn CDs.  By using these tests and setting my burn speeds 
accordingly, I have no underrun speed problems.

The August 2001 PCWorld magazine had an article on installing power 
supplies.  It included this interesting chart:

COMPONENT               WATTS

Motherboard             15-30
700 MHz Celeron chip       21
1-GHz Pentium III chip     33
1.2GHz Athlon chip         70
RAM               7 per 128MB
PCI add-in card             5
Network card                4
Graphics card           20-50
Floppy drive                5
CD-ROM, CD/RW, DVD-ROM  10-25
IDE hard drive           5-15
Std     SCSI hard drive 10-25
10K/15K-rpm SCSI drive  10-45

To go along with that, here's the power table from the club's Sylvania 
17inch monitor:

POWER MODE              WATTS

 On              less than 85
 Standby         less than 10
 Suspend         less than 10
 Active Off      less than  5
-----------------------------------------------------------------------
 _____________________________________________________________________
|                                                                     |
|                    COMPUTER CONSULTING                              |
|                                                                     |
| Amy Malicki has started an "In-House" computer consulting service.  |
| She charges $35 per hour in your home at your computer.  She can be |
| contacted at 925-5780 or amymal@juno.com.                           |
 _____________________________________________________________________

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 CCCC                         Page 6                       August 2001

Disk Defragging - Part 2
by Dick Savage

Last month I recommend you use PowerDefrag Lite, available at 
http://www.powerdefrag.com for trouble free defragging.  Since then I have 
been informed that this program sometimes appears to have defragged your 
disk but has not in fact completed the job.  I have been able to confirm 
this on my computers.  If you should run into this situation, here is a 
procedure that uses the same idea but will work:

1. Turn your screensaver off by clicking on Start - select Setting and 
click on Control Panel - click on Display and then the Screen Saver tab.  
On the Screen Saver tab click on the little triangle at the end of the 
Screen Saver name box to get the drop down list of available screen savers.  
Scroll to the top of the list and click on [None].  Click on Apply and OK 
at the bottom of the tab to close the Display Properties window.  Your 
Screen saver has now been turned off.

2. Restart your computer in the Safe Mode by clicking on Start - Shutdown - 
Restart - OK.  The first action in starting your computer is the Power On 
Self Test (POST) which is what is going on while you are probably seeing 
your computer manufacturer's logo on the monitor screen.  The POST lasts 
for about 15 seconds and is followed by a very short DOS boot period and 
then the installation of Windows while your Screen shows the Microsoft 
Windows logo.  There is a very short period of time at the completion of 
the POST and the start of the DOS boot phase when the depression of the F5 
key will cause your computer to stop the normal startup mode and start in 
the Safe Mode.  The only way to be sure that you depress the F5 key at the 
proper time is to begin tapping the F5 key as rapidly as you can while the 
POST (Computer logo screen displayed) is going on and continue it until the 
next screen is displayed.

If you have been successful your computer will stop the normal startup 
procedure and start in the Safe Mode.  You will know this because the 
colors are different and Safe Mode is printed on the screen in the four 
corners.  If you have not been successful, you will have to wait for normal 
startup to complete and then restart and try the rapid depression of the F5 
key again.

NOTE: There are other methods of getting to the Safe Mode involving the 
depression of the Ctrl key or the F8 key to get the Startup menu where you 
can select the Safe Mode.  If you are familiar with these methods and they 
work on your computer then you may want to get to the Safe Mode that way.

3. Run the Disk Defragmenter program by clicking the Start button and 
selecting Programs - Accessories - System Tools and then clicking on the 
Disk Defragmenter option.

4. Upon completion of the Disk Defragmenter program, reset your Screen 
Saver and restart your computer.

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 CCCC                         Page 7                       August 2001

Ten Obvious Problem Causes
by David Coursey in ZDNet Anchor Desk on 10 Jul 01.

(Contributed by Dick Savage)

Recently, after a spate of problems caused by the most obvious of causes, I 
put together a list of questions that I sometimes forget to ask because I 
wrongly assume that anyone would have checked these things before calling. 
So here's my list of mistakes, some of which, I have to admit, I've made 
myself:

1.) Is the computer plugged in? This sounds simple enough, but you'd be 
amazed how often a power cord is the source of the trouble. Show me a 
stone- cold dead PC and I'll find a loose power cord, usually at the 
computer end. Alternately: The power strip/surge protector has somehow been 
switched off.

2.) Are you looking at the right cord? The corollary to the first item: If 
the computer starts but the monitor doesn't, guess which power cord it is? 
That, or it's the monitor cable if the monitor turns on but there is no 
picture.

3.) Plug and replug. And if the network, modem, keyboard, or mouse is on 
the fritz...see where I am headed here? Until proven otherwise, it is 
always a cable problem. Turn everything off and unplug and replug all the 
cords and cables, and many problems will amazingly work themselves out.

4.) Have you checked your PC cards? Likewise, check to see if a cable has 
somehow wiggled one of the add-on cards out of its socket. If any of the 
cables attached to your PC want to wiggle around despite being firmly 
screwed in, this is likely your problem. You'll have to open the computer 
to fix this one.

5.) Is there ink/toner in the printer? It's amazing how a lack thereof can 
impede your printing efforts.

 6.) Are you sure the phone jack works? When you plug a regular phone into 
your modem line, do you get dial tone?

7.) What have you changed recently? While it's true that computers 
sometimes break down for no reason, most problems have something to do with 
new hardware or software and occur shortly after installation. I am amazed 
by how often I ask people what software they've recently added/uninstalled 
and they don't tell me--until the sixth or seventh time I've asked. Does 
uninstalling, then reinstalling problem software fix things?

8.) Does removing the hardware clear up the trouble? USB devices are a 
problem in this regard as the computer may not be able to provide enough 
power to the device. Trying uninstalling as many USB devices as you can and 
see if the problem goes away--some devices, for example, don't get enough 
power from a hub but work fine when connected directly to the computer.

9.) Where are you booting from? If there is a diskette in the drive or a CD 
is trying to boot your computer, you can get really odd errors--so make 
sure all the drives are empty.

10.) When in doubt, reboot. Finally, of course you've already rebooted the 
computer (more than once, if necessary) to see if it solves the problem. 
You have, haven't you? You'd be amazed how many people stare at a frozen 
computer waiting for it to come back to life. This sometimes does happen, 
but after about 10 minutes of waiting, consider a power-down reboot. 
Likewise, sometimes it takes multiple reboots to make a problem go away.

The mistakes I've made that are on this list include all the power cords-- 
though I usually find them quickly enough--and being too quick to reboot 
when a problem might solve itself. This is particularly true with hardware 
installations on Windows Me which sometimes stare at me for an hour before 
magically completing. 

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 CCCC                         Page 8                       August 2001

Epilogue On A Presentation
By Ray Isenson

As, perhaps, the primary consequence of many years of undergraduate and 
graduate engineering studies and a number of decades in the real world I 
realize that there are many things I don't know or understand.  Generally, 
I'm open to be shown, to grow my knowledge!  At the same time, however, 
I've learned to accept totally new ideas just like sampling wine; take a 
little sip, swirl it around in my mouth, chew on it a few times and then, 
maybe, take a big bite.  And so it was at the July meeting when we were 
introduced to the 2coolPC hardware.

The notion that it was heat that caused my computer to lock-up was new; 
something to chew on.  The idea that the situation could be totally 
alleviated just by stirring up the air in the computer housing was a bit 
harder to swallow but I wasn't about to blurt that out to our guest.  
Rather, in so far as those major concepts were involved, I opted to take in 
what I was told and to wait until I had time to chew on the thoughts and to 
run a few experiments on my own equipment before accepting or rejecting en 
toto. 

To be sure, some things that I heard were extremely hard to believe.  We 
were told, for example, that a CPU (central processing unit) got so hot 
that it melted the solder.  Now, the flowing temperature of solder is, 
depending on the particular mix, between some 383 degrees Celsius and about 
580 degrees.  The extreme operating temperature range of the toughest 
integrated circuits is from -55 degrees C to +125 degrees C.  Outside of 
that range functioning degrades very rapidly. I suspect that long before a 
CPU got up to the minimum solder melting point, 383 degrees C, it would 
structurally fail and get no warmer.  Then, our guest speaker asked if 
anyone operated a computer with the case open, continuing that doing so 
wouldn't help cooling at all.  That statement, to me, was sheer folly.  The 
temperature problem, if there is one, is caused partially because the air 
trapped inside the case, heated by the components, can't be removed fast 
enough by the power supply fan.  One would expect that opening the case 
would allow more of the cooler room air to circulate around the heat 
generating components within the computer; thus lowering their temperature.  
Also bothersome was the statement that air flowing from the end of his 
cooling device was blown up into the hard drive.  The hard drive in my 
computer is enclosed, top and bottom by a metal plate.  Air blown in from 
under the compartment would have great difficulty reaching the drive.  
Again, we were told that adding one or more case fans to increase air flow 
wouldn't help.  This, like the idea that removing a cover wouldn't help 
didn't go down easily.  Finally, we were told that if the computer 
overheated and locked up, in the 20 seconds or so that it would take to 
reboot the computer, the CPU would cool sufficiently to let the computer 
function.  Thereby explaining why one could recover from the heat caused 
crash by quickly rebooting!  In the non-technical vein, other than calling 
"absurd" his statement that Dell, Gateway and the other box makers design 
computers to fail in two years, I'll not comment!

A visit to the 2coolPC web site and a link to the mother board monitoring 
program demonstrated by our guest offered some more information and the 
opportunity to download MBM5, the multi-dial presentation that we all saw.  
Fortunately one of my computers has the on board sensing chip required by 
that program.  Further, the bios ROM of that computer monitors and reports 
on the CPU temperature. Thus I could (and did) run a few experiments.

First, I determined that between the first and 8th minutes after boot, the 
CPU temperature went from 33 degrees C to 45 degrees C. (room temperature 
was about 21 degrees C and it took about a minute for the computer to go 
far enough into the boot process for me to get the initial reading.)  
Meanwhile the mother board temperature went from 21 degrees C to about 24 
degrees C.  I then removed the case top and side covers and watched the 
temperature change.  Gradually, taking about 5 minutes or so, the board 
temperature dropped back to 22 degrees C and the CPU to 42 degrees C. 
Replacing the covers caused the temperatures to increase to 24 and 44 
degrees C, respectively.  Next, I shut the computer down and rebooted it.  
The post boot CPU temperature was essentially unchanged at 43 degrees C.  
Clearly, contrary to what we had been told, had it been so hot as to cause 
the computer to fail it wouldn't have cooled sufficiently to function 
properly during the time it took to reboot.  In my opinion, the results of 
these two simple experiments are enough to call into question much of what 
we were told.  For example, the experiment demonstrates that the computer 
components do run cooler with the case opened.  Logically it follows that 
adding fans to draw more outside air into the system will offer similar 
results.

Now, what is the logic behind the 2coolPC device?  I suspect that at one 
time or another each of us has dropped an ice cube into a glass of water 
and watched it melt.  We learned that at the same time the water became 
cooler.  Heat was transferred from the warmer medium, the water, to the 
cooler medium, the ice.  In so doing, the water became cooler (lost heat) 
while the ice became warm enough to melt (gained heat).  Had we been in a 
hurry to drink the cooled water we might have stirred the solution, noting 
that this caused the ice to melt faster.  That is, heat was gained by the 
ice at a faster rate.  The logic behind the 2coolPC follows suit.  By 
stirring the air, which in this case is the cooler medium, heat is 
transferred from the working devices at a faster rate than would otherwise 
occur.  Cooling of components is done a bit more efficiently; how much more 
efficiently is hard to say.

Will the mother board components run cooler with a 2coolPC installed than 
one without?  I expect it will.  Significantly cooler?  I doubt it as any 
heat removed from the components plus that contributed by the added fan 
motor raises the temperature of the air in the box, reducing the cooling 
ability of the air.  Will your computer cease to lockup after installing 
one?  I'd be very much surprised if it made any difference and will very 
much appreciate comments from the members who bought one.  Will installing 
the device impair computer functioning?  There's no obvious reason that it 
would.  In fact, if you installed one and if your CPU fan failed, having it 
might save the CPU.  Does your computer need thermal protection help?  By 
and large for most of our PCs, no.  However, I believe that as one 
approaches gigahertz CPU speeds, runs programs requiring ever more intense 
graphics and introduces other power consuming features, the single, exhaust 
fan on the power supply will be inadequate.  Additional fans and larger 
case inlet openings to force more air through the case will be needed to 
keep the ambient temperature within the case well below the 85 to 100 
degree C upper limits essential for proper functioning of the integrated 
circuits populating the mother board. 

Having sipped this "wine" swirled it about my mouth and chewed on it a bit, 
I'm inclined to just spit it out!

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