C C C C   N E W S L E T T E R

                   CENTRAL COAST COMPUTER CLUB
                     Santa Maria, California

             VOLUME XX:   NUMBER 4         APRIL, 2005

Meetings are held on the third Tuesday of every month at the Knollwood 
Village Clubhouse 4012 S. Bradley Dr., Santa Maria.
General meeting at 7:00 PM.  Special Interest Groups sessions are at
5:45pm and 6:00pm.  Guests are welcome.
Check out our web site: http//member.apcug.org/fourseas for the latest 
program schedule information.
Membership is $15 for twelve months for individuals, $20 for families.
For this you receive: Monthly newsletters, EXTRA4C E-mail Messages,
Access to the clubs software library, Disk of the month (usually for $1),
Help-line support, Monthly presentations, Valuable door prizes, Question
and answer sessions.

NEXT MEETING:   APRIL 19, 2005     KNOLLWOOD VILLAGE  4012 S. BRADLEY

PRESENTATION: The April presentation will be Amy Malicki on 
              Compact Disc Burning.

                -----------------------------------
                |                                 |
                |            CONTENTS             |
                |                                 |
                -----------------------------------
 
(1) OFFICERS, HELPLINES, S.I.G.S                   
(2) PRESIDENT'S CORNER                  Spence Stimler
(3) EDITOR'S COMMENTS                   Dick Trissel 
(4) WEB WANDERINGS                                 
(5) SYSTEMS S.I.G.                      Dick Trissel 
(6) COMPUTER REPAIR COSTS               Dick Trissel 
(7) DVD STANDARDS: The Differences      Scott Koegler
------------------------------------------------------------------------


OFFICERS                         HELPLINES

President                        Juno
Spence Stimler  938-0217         Dick Trissel        937-7572
SPENCE923@msn.com                rtrissel@juno.com

Vice President                   Windows 95/98/ME/XP & VoiceControl
Bill Corning  934-0775           Amy Malicki         925-5780
foster95@juno.com                savvyforseniors@juno.com

Secretary                        Hardware and Windows XP
Dorothy Raupp                    Ray Isenson         937-6938
dort32Raupp@AOL.com              risenson@juno.com

Treasurer                        AOL
Gerry Miller    934-1396         Frank Maciel        922-2318
2741 Banyan Way                  frm8198@aol.com
Santa Maria CA 93455
gandamiller@verizon.net

Disk Librarian                   Visual Basic and Genealogy
Sharon Allen    928-2209         Gerald Miller       934-1396
sallen4060@aol.com               gandamiller@verizon.net

Publicity                        Help With Any Problem
Bill Corning    934-0775         Fred Adams          934-1128
foster95@juno.com                fredeadams@verizon.net

Newsletter Editor
Dick Trissel    937-7572
rtrissel@juno.com

SPECIAL INTEREST GROUPS (S.I.G.s)

Systems (5:45pm)                 Word & Windows (6:00pm)
Dick Trissel                     Amy Malicki
rtrissel@juno.com                savvyforseniors@juno.com

-----------------------------------------------------------------------

 CCCC                         Page 2                      April  2005

PRESIDENT'S CORNER  by Spence Stimler 

Pat and Kenny Keith from Computer Works gave us a presentation on battery 
backup power supplies - UPS.  It was well done and the members had a series 
of questions which indicated the growing interest in ways to protect our 
computers; this time from a hardware standpoint.

In addition, they announced the inauguration of their new ISP which can be 
found at their website: www.zzlink.com.  They are now the only company 
offering local ISP service.  For those of you on dial-up, it might behoove 
you to check it out.

Finally, we have become accustomed to Pat furnishing us with CDs including 
all the latest utilities including Anti-virus and Anti-Spyware.  There are a 
lot of other goodies on the disc and for those of you who missed out at the 
meeting, you can pick it up free of charge from Pat at Computer Works at 207 
W Main St.

A total of about 45 people were in attendance at the March meeting.  Winners 
of the door prizes were:  Epson Glossy Photo Paper, Miles Dennis; Crossword 
Program, Carol Chambard; Scrapbook Maker, Joe Magnusson; Sharpie Pens, Dick 
Jones; Chemical Spray Cleaner, Dorothy Raupp; Pro Venture Mail List, Joe 
Koerner; MS Money 2005, John McCurdy; and Norton Anti-Virus, Ted Tucker.

Our April meeting will have Amy Malicki demonstrating CD burning for the 
education of Dick Trissel and others.  (Just a bit of sick inside humor).  
Actually we haven't discussed CD burning in some time and it was felt that 
with the newer programs out, it might be time for a review.

We are beginning to run out of ideas for programs, but have planned for a 
Q&A session for the May meeting.  So start thinking of what questions you 
need answered.  I suggest you start now writing down the problems you 
encounter so that you can make a lucid description at the meeting.  It is 
far better to have all the facts together so that a problem can be fully 
investigated and hopefully a forthcoming resolution will occur.

Finally, put on your thinking caps and give us some ideas for future 
programs.  Our efforts to get suppliers are few and almost non-existent, so 
we need to come up with subjects and try to find a means of getting a 
program together for you.  Thanks.

-----------------------------------------------------------------------

 CCCC                         Page 3                      April  2005

EDITOR'S COMMENTS  by Dick Trissel


Well, finally, I think all the past and new members have paid their dues for 
2005.  We are definitely holding our membership numbers.  This time last 
year we had 92 members including 8 spouses.  We ended the year with 104 
members including 10 spouses.  Our current membership is 93 including 10 
spouses.  If we grow this year at the same rate as last year (one per 
month), we will break 100 again.

However, with the membership count at 93, why are less than half attending 
the monthly meetings?  And, it seems to be about the same members each 
month.  There are five things I can see motivating the monthly attendance--
camaraderie (social event), S.I.G.s (help and advice), presentations 
(education and entertainment), 50/50 drawing, and door prize drawings.  So, 
what are the other absentee members getting out of their membership to CCCC?  
It must be the "fantastic" newsletter and the EXTRA4C bulletins (said with 
tongue in cheek).

If you have a suggestion to make the meetings more beneficial, send an e-
mail to any of the people listed in the Officers and Help section of this 
newsletter.  I know, in the past the many suggestions have been for 
demonstrations on using different programs and hardware.  And, I agree.  All 
we need are some volunteers to do the presentations.

This month Amy Malicki has taken on what is probably the most difficult 
presentation--burning compact discs.  You've asked for this for several 
years.  Well, here it is:

CD Program by Amy Malicki

Come, Learn about CD’s.  No, Not Bank Notes.  This is about saving, copying 
and storing computer files onto external sources, such as floppies and laser 
disks. If "we’re" lucky you may even get to watch a CD “burn”.

-----------------------------------------------------------------------

 CCCC                         Page 4                      April  2005

WEB WANDERINGS

MICROSOFT MAPS
As you might imagine, Microsoft has a full research and development
facility. At today's site, you can get a sneak peak at the mapping
service that the company is working on.
Microsoft TerraService offers high resolution USGS aerial imagery
and USGS topographic maps.
You can locate imagery by clicking on the map, entering a city or town
name in the "Search TerraServer" form at the top of the page, or
entering a U.S. street address. Another way to see the images is to
just keep zooming in on the U.S. map.
http://terraservice.net/

REVERSE PHONE LOOKUP
I knew a popular guy in college who couldn't keep track of the phone
numbers he collected. He'd stuff a napkin in his pocket or ink up his
palm only to forget the person's name.  Too bad he didn't have Infospace.
All he'd need to do is enter a phone number in the reverse lookup box
and voila, name and address. Or if he only could remember the street of
his long lost fraternity, he could unearth a list of current residents.
Of course, if he were still socializing today, his weapon of choice
would be Lookup Email!
http://infospace.com/reverse.htm

BOOT DISKS
At some point in your life with computers, you'll wish you had a boot
disk. If there's a glitch in your Master Boot Record (MBR) or boot
sector, a boot disk will bring your PC back to life, hopefully.
Bootdisk.com offers resuscitation to systems ranging from DOS 5.0
through Windows XP. Geeks go for the site's many utilities. For
example, you can partition hard drives and troubleshoot registries.
http://www.bootdisk.com/

GOLD IN SENIOR MOMENTS
If you're over 50, you've probably pitched in to help others most
of your life. Isn't it time someone pitched in for you?
At Senior Discounts, you can "Find the Gold in the Golden Years."
Get reduced rates on entertainment, shopping, travel and everyday
services. Go to the site and pop in your city or ZIP code. Out pours
a pile of senior discounts in 22 categories. This is better than Vegas.
Details include the name and address of the business, the amount of the
discount and the minimum age required. Yes, you may be too young for
some things. But isn't that nice for a change?
http://www.seniordiscounts.com/cgi-bin/redirect/Searchform.epl

NATIONAL GEOGRAPHICS
When I was a kid, I dreamed of stowing away on a National Geographic
exploration. Thanks to the Internet, my own kid won't have to dream--
he can jump right in!
The National Geographic site has dynamic screen savers and wallpaper
for wannabe explorers. Also check out the Crittercam -- video clips
from a camera attached to a moving animal. How cool is that?
http://www.nationalgeographic.com/channel/downloads.html

FREE ONLINE FLIGHT SIMULATOR
FlightGear is a free flight simulator. And you don't need a mega-bucks
computer for liftoff. Based on open code, the program lends itself to
tweaking from the flying community.
You can choose from over 20,000 airports. Runways and topography
are accurately displayed. Try a night flight; you'll see headlights
glow on the highways and airport lights intensify upon approach.
Choose your aircraft, too -- from a 1903 Wright to an A320 airliner.
While in the cockpit, watch the instruments update. They'll behave
like the real thing!
http://www.flightgear.org

-----------------------------------------------------------------------

 CCCC                         Page 5                      April  2005

SYSTEMS S.I.G.  by Dick Trissel

As usual, we had over 30 attendees.  As usual, some people had computer 
problems.  As usual, we were able to answer some but not all of the 
questions.

One item discussed was the use of firewalls.  The term firewall for 
computers is used to describe the action of a device or program to inhibit 
the flow of traffic either into or out of your computer.  The action can 
usually be set to block or accept particular accesses, or allow the user the 
option to accept or reject an access.

There are three devices available to accomplish this.  One is a built-in 
firewall option in Windows XP that can be turned on for a particular 
connection.  However, it only blocks or warns of incoming traffic.  Those 
that have broadband and a router can have an effective firewall.  And, of 
course, you can use a firewall program such as Zonealarm (free) or Blackice 
(not free).  With these you have much more control of the firewall activity.

The advice from the experts is that if you have XP and an installed firewall 
program, don't use both at the same time.  It's recommended you use the 
installed program.

One person complained of his computer not finishing the shutdown process.  
This is usually due to an application that is still running that Windows 
can't shut down.  The only advice given was to manually shut down each 
program still running (as shown in the Systray) and do the Windows shutdown.  
When you hit the right one, shutdown will be successful.  Then you have to 
decide if you want that program to be started at all.  It is either getting 
started by the user, or at Windows startup from the startup list.  Go to 
Start / Run and type msconfig.  Then click the Startup tab and uncheck the 
program that is the culprit.  Click Apply, OK, and restart your computer.

The question of whether to install Windows XP SP2 came up again.  Know that 
the SP2 has not changed.  However, there are updates to fix some of the 
problems.  The experts advise the user to investigate the potential problems 
before installing SP2.  These problems involve incompatibility with some 
programs and hardware.  The lists of problem items are available on the 
Internet--go to Google.

There was a question about Adobe Acrobat 7 Reader.  Version 7 has some nice 
features, but some people are having a problem with version 7.  If all you 
need is to be able to read PDF type files, stick with an older version.

The question of usage of an UPS (Uninterruptible Power Supply) came up.  But 
I hope all the questions got answered by the presenter at the business 
meeting.  I would not consider running any of my computers without an UPS.  
Interestingly, those using a laptop computer effectively have an UPS by 
virtue of the power pack and built-in battery.

I did a "show and tell" of an external USB hard drive case.  The advantage 
of a separate case instead of an external hard drive is the ability to put 
any drive in the case that you want.  The cost of the case and a drive is 
about the same as the integral unit, but there is more versatility.  I did 
find that the case would not recognize any of my drives smaller than 3GB, 
although the manual stated "up to 300GB".

I also showed a simulation of what it looks like to access to the CCCC Web 
site and read the newsletters and the table of contents for each newsletter 
for the past four years of publication.

We had a brief discussion about e-mail and Internet providers.  As always, I 
mentioned my personal preferences for those using a dial-up modem.  I use 
Juno Platinum ($4.95/mo.), Juno free (3 accounts) and nearly free ($10/year 
for Megamail--EXTRA4C account), and free Netzero (2 accounts for Web 
browsing).  The free accounts are supported by advertising banners or pop-
ups.  My little experience with the Speedband (Hi-Speed) doesn't seem worth 
the extra $4.95/mo.
 
-----------------------------------------------------------------------

 CCCC                         Page 6                      April  2005

COMPUTER REPAIR COSTS  by Dick Trissel

When you have a computer problem you have five options (provided you still 
want a working computer).  Here are your choices in order of probable 
expense.

1. Fix it yourself (maybe ask a friend for advice).
2. Take it to a repair shop.
3. Ask for advice from a Web site repair facility.
4. Have a repairman come to you (in house).
5. Buy a new computer.

The first option is probably the least expensive.  The second option is not 
as convenient as the others, but probably more reliable.

A call to two of the local independent computer repair shops yielded the 
following repair rates. 

ComputerWorks: In store $40 for the first half-hour, $80/hour after that.  
$90/hour on-site (in your home).

ABRO Computers: In store, a flat $65 for most operating system repair (virus 
removal, etc.).  A more extensive repair is $97.50.  Otherwise, you will be 
given a quote for the repair.  On-site is a flat $75 for most repairs--
otherwise a quote for the work.  

The April 2005 issue of PCWorld magazine had an extensive article comparing 
the cost and quality of computer repair on the Web and on-site (in your 
home).  You can read the article at:
http://www.pcworld.com/resource/printable/article/0,aid,119574,00.asp  

For this test, they used three unglamorous PCs of a kind still serving in 
many homes: Dell Dimension XPS T700r desktops, now more than three years 
old, running Windows 98.

They introduced a range of problems that they felt were fixable either on-
site or online: They "lost" some important work files (by dragging them from 
the My Documents folder to another place on the hard drive); they deleted 
the graphics board's driver files; and they installed four common spyware 
apps. For the on-site technicians, they added a final, challenging test: a 
damaged IDE cable that prevented the CD-ROM drive from working.

They sent the sick PCs to reporters in three metropolitan areas: Boston; 
Austin, Texas; and Los Angeles. Their field operatives called four repair 
companies that make house calls: CompUSA, ComputerAssistant.com, 
GeeksOnTime, and Geek Squad (affiliated with Best Buy). One person also 
tried out three online service companies: PC Pinpoint, PlumChoice, and 
Tech24.

The following are brief comments on each of the options they tested.  

ONLINE SERVICES
Online services are better suited to simple fixes such as Spyware 
infestations.  Problems that inhibit Internet connectivity can stymie online 
service technicians.  The following are a few Web sites.  Go to Google to 
find the Web addresses.

PC Pinpoint: An annual subscription costs $75; then each remote-control 
session costs a flat $25.  Rated Very Good.  

PlumChoice: $23 per 15 minutes. Rated Very Good. Requires an appointment.

Tech24: $30 per 30 minutes. Rated Unacceptable.

ON-SITE REPAIRS
While they cost more than online repairs, fix-it services that send a 
technician to your home are more likely to succeed with complex problems.
The following is a list of companies that were used.

CompUSA Technical Services 
$150 (flat rate, per visit). Rated Good to Poor.

ComputerAssistant.com 
$89 for the first hour; additional hours $59 to $99. Rated Fair. 

GeeksOnTime 
$85 for the first hour; subsequent service charges are prorated in 15-minute 
increments. Rated Fair.

Geek Squad (Best Buy store) 
$129 to $229 (flat rate, depending on the type of service required). Rated 
Good.

With the exception of Best Buy, none of the non-Web repair shops named in 
the PCWorld article are available in Santa Maria.

-----------------------------------------------------------------------

 CCCC                         Page 7                      April  2005

DVD STANDARDS: The Differences 
by Scott Koegler
http://www.computerpoweruser.com/email.asp?emid=126300

BACKGROUND

The video cassette market began with a technology battle between the VHS and 
Betamax formats. The same kind of battle raged in the DVD market in terms of 
technological claims and counterclaims. However, the consequences are much 
better, in part because there are currently no physical size differences 
among DVD media as there were between VHS and Betamax tapes. 

The DVD media landscape started out with a split personality, with Philips' 
and Sony's proprietary MMCD (MultiMedia Compact Disc) competing in 1995 
against Time-Warner's and Toshiba's proprietary SD (Super Disc) format. 
Approved in 1996, the first true DVD specifications-DVD-ROM 1.0 and DVD-
Video 1.0-drew from the SD model, with a 120mm diameter and 1.2mm substrate 
that matched the physical dimensions already established for the compact 
disc. 

Since DVDs entered the mainstream in 1995, numerous formats have come and 
gone, but two have dominated. On one side there's the so-called dash-R 
format group, which loathes use of the word "minus" to distinguish its DVD-
R, DVD-RW, and DVD-RAM formats from the competition. This group, founded by 
Hitachi, Matsushita, Mitsubishi, Pioneer, Philips, Sony, Toshiba, and 
others, calls itself the DVD Forum (www.dvdforum.org ). 

On the other side there's the DVD+RW Alliance (www.dvdrw.com ), which 
supports-you guessed it-the DVD+R and DVD+RW formats and consists of members 
such as Dell, HP, Ricoh, Thomsen, and Yamaha, not to mention apparent hedge-
betters Philips and Sony. The DVD+RW group used the plus sign purely for 
marketing purposes, wanting the "-" in DVD-R/RW to be seen as a "minus," 
implying it's less than the "plus" disc format. 

For consumers, format differences were a pain at first, with DVD-R/RW drives 
unable to accommodate DVD+R/RW media and vice versa. But, this has become 
less of a problem as drive manufacturers strive to make drives that support 
multiple, previously incompatible formats. Today, consumers can play (and 
often burn) DVDs using a variety of media formats in a single drive. This 
means that a consumer can buy whatever media happens to be available or 
priced lowest and use it in the drive they own.

SPECS & FORMATS 

The physical size of all retail DVDs (and CDs for that matter) is 120mm in 
diameter and 1.2mm thick. However, raw DVDs are only half the thickness of 
raw CDs. The slimmer form factor is part of the design that contributes to 
the improved storage capacity of DVDs over CDs. 

In the beginning, engineering DVDs to be as rigid and durable as CDs 
required beefing up the design. To solve this dilemma, complete DVDs are 
actually two DVDs layered back to back. This provides the necessary 
stability to the disc and allows for the possibility of double-sided 
recording. Retail discs, though, may only have a single side available for 
recording, with the flipside free for a label. 

The disc formats are different, and even though it is possible to use almost 
any disc manufacturer's DVD media in most any drive, the differences show up 
in the names of the formats and in the underlying technology built into the 
different formats. 

If you are buying a prerecorded DVD, you don't have an option of selecting 
which format you want. However, there are five basic versions of recordable 
DVDs to choose from: DVD-RAM, DVD-R, DVD-RW, DVD+R, and DVD+RW. 

DVD-RAM was the first rewriteable DVD format available. Defect management 
makes use of DVD-RAM well-suited for use in computers, but the format is not 
compatible with most DVD players. DVD-RAM discs also rely on a cartridge to 
house the disc. 

The DVD-R/RW (aka DVD-R/W) and DVD+R/RW formats are most readily available 
on store shelves today. They have much in common, and in fact, the technical 
differences between them can be ignored by most users because drive 
manufacturers have accommodated the differences in their designs. 

The proponents of the DVD-RW format claim the format is more compatible with 
older players. So, if you know you will be distributing a disc for use in a 
player more than two years old, you may want to stick with the DVD-RW discs. 

SPEED 

It would seem that CD drives have reached amazing reading speeds in the 
range of 64X, while DVDs are lumbering along in the range of 8X. In fact, 
the difference is in the measurement, not in the throughput. 

DVDs pack data much more densely on each track. Because more information 
passes the reading head during each revolution of the disc, more data is 
picked up in each pass. That means the DVD format allows for significantly 
higher data transfer rates at slower spin rates. 

A CD spinning at 1X is transferring 150KB of data per second, while a DVD 
spinning at its 1X rate is moving 1,250KB of data per second. Therefore, the 
64X measurement attributed to a CD drive's data transfer speed is roughly 
the equivalent of an 8X measurement attributed to a DVD drive's data 
transfer speed. 

CAPACITY 

There are a couple of things to consider when it comes to deciphering DVD 
capacities. First, there's a difference between single-layer DVDs, which 
have a stated capacity of 4.7GB per side (more about our use of the word 
"stated" in a moment) and dual-layer DVDs, which have two recordable layers 
on one side and can hold nearly twice the amount of data as single-layer 
discs. Using two layers is accomplished by refocusing the writing or reading 
laser on one or the other layer. Two-sided DVDs are also available, which 
obviously doubles the capacity of comparable single-sided media. 

The dual-layer discs are compatible with most existing DVD players. Dual-
layer disc drives are relatively slow when it comes to burning discs and can 
only write at around 2.4X compared with standard single-layer drives that 
burn DVDs in the 12X range or better. Dual-layer DVDs are relatively 
expensive, too, with a premium cost in the range of $8 to $10 per disc vs. 
$3 or less for a standard DVD. 

DVD terms relating to capacity include DVD-5 (a single-sided, single-layer 
4.7GB DVD that truly holds 4.38GB), as well as the less familiar DVD-9 (a 
single-sided, dual-layer 8.5GB DVD that truly holds 7.95GB), DVD-10 (a two-
sided version of DVD-5), and DVD-18 (a two-sided version of DVD-9). 

BLU-RAY & HD-DVD 

Blu-ray technology uses a blue laser that makes smaller marks on the disc 
and thus can put more marks in the same space, delivering up to 27GB of 
storage on a single side of a disc. That's enough to hold a full two hour 
high-definition movie on a single disc. The competing HD-DVD technology can 
deliver up to 15GB per side. The promoters of this format expect to use more 
efficient compression techniques to squeeze an HD movie into the 15GB 
format. 

The HD-DVD format uses the same laser equipment used in current DVD drives 
and is said to be compatible with the technology used by both the 
manufacturing equipment and players. Expect to see these higher-capacity 
systems on the market at premium prices sometime in 2005. 

Sony has recently announced its intention to produce Blu-ray DVDs with four 
layers rather than one. These discs will deliver 100GB of storage and should 
be commercially available by 2007. At the same time, Sony said it is working 
on a version of the disc with eight layers and expect the capacity of these 
discs will be in the range of 200GB but didn't give an expected availability 
date. 

FORMATS GALORE 

  DVD-Video. Designed specifically as a storage medium for feature-length 
movies.
  DVD-Audio. DVD-Audio is a digital audiophile's choice over the CD. 
Relatively few albums are available in this format, though. 
  DVD-R/RW. DVD-R is similar to DVD-ROM in that it allows a write-once, 
read-many format much like the familiar CD-R. DVD-RW is a rewriteable 
version of DVD-R. 
  DVD-RAM. Although part of the DVD-R/RW family, DVD-RAM uses a cartridge 
enclosure. Typical DVD-RAM drives accommodate other DVD formats, but to use 
a DVD-RAM you must have a DVD-RAM drive. DVD-RAM uses random-access memory 
so you can add and delete data much the same way you would use a hard drive. 
  DVD+R/RW. DVD+R/RW are competing versions of the writeable DVD-R and DVD-
RW formats. 
  DVD±RW. DVD±RW isn't a unique format, but we include it here because the 
designation is becoming more common for DVD drives. It means that the drive 
supports both DVD-R/RW and DVD+R/RW media. 
  DVD-Multi. Also not an actual format, DVD-Multi is an umbrella term for 
DVD-R/RW, DVD-RAM, and compatible formats. 

-----------------------------------------------------------------------